FAQ

How long until my order ships?

Orders are processed as quickly as possible (one to two days maximum). Many times, we are able to ship same day!

How is my order shipped to me?

Most of our orders are shipped with USPS Priority Mail or USPS First Class Mail. While we can’t guarantee shipping times (the mail is the mail….), we try to get you your order as quickly as possible. Most of the time it is within one week.

How much is shipping?

We charge a flat rate of $7.99 for shipping on all orders under $25.00. Any order over $25.00 SHIPS FREE!

I have a problem with my order, what do I do?

We aim for 100% customer satisfaction, but as the old saying goes….Stuff happens! If we messed up your order in anyway or if you have a concern, shoot us an email to support@toolhangerz.com. We will get back to you ASAP and ensure a satisfactory solution.

I need to return all or part of my order, now what?

Not a problem at all! Shoot us an email to support@toolhangerz.com and we will do what we can to process your return quickly and efficiently. Returns are limited to 30 days after delivery of product.